Abstract:
The research aims to activate the role of information and communication technology in improving health services in private hospitals / Baghdad. Information and communication technology represents the backbone of organizations in the current era, especially health organization s, as modern medical technologies are one of the requirements for adapting to the modern health environmental reality. Patient-related data has become digitally transferred between hospitals without the need for physical documents and transferred in the usual traditional ways, etc. The hospital only has to press a button to view the electronic medical file and the pictures and reports it needs on the health condition automatically and quickly, as it is not possible to achieve a high level of health service without the use of this information technology, as its use achieves high quality in the health service provided to patients, and this It means the necessity of correlation between the availability of medical technologies and their achievement of health service quality. The research sought to explain the role of modern information and communication technology in achieving health service quality in health organizations. The research sample was passed to 70 employees, including 28 male and 42 female employees. Coding the variables and entering them into the statistical program SPSS to analyze the data of the research under study. It was found that there is a correlation between information technology and the quality of health service, as information technology significantly affects the dimensions of health quality. The sample of the study was the International National Hospital and the International Hospital in Baghdad Governorate. The study concluded that This technology has an effective and important role in improving health services in hospitals.
Keywords: Information and communication technology; health service; Quality of health services.
